Submit Refund Inquiry
Transparent Terms

Consultation refund eligibility and guidelines

We provide transparent terms for remote consultation sessions. If our independent advisory walkthrough does not meet your service expectations, review our direct adjustment criteria below.

Claim Guidelines

Three steps to request a fee adjustment

01
02
03

Documentation review

Advisory evaluation

Direct reversal

Submit your consultation session details and timestamp through our direct contact channel within seven days of service.

Our team reviews the remote guidance delivery logs to verify consultation completion and session quality standards.

Approved adjustments are processed promptly, returning funds directly to your original payment method within five business days.

Contact Billing Desk

Need immediate billing assistance?

Connect directly with our administrative team for prompt resolution of any consultation fee questions.